“I’m so overwhelmed with messages and I can’t keep track of who said what anymore.”
responding to a new inquiry:
Hi NAME! Thank you for messaging me and I would love to make pictures for you! I tend to get scatterbrained when I have inquiries come in by messenger. Would you mind sending me a note via this contact form: mywebsite.com/contact or you can simply email myemailaddress@mywebsite.com if that’s easier! I don’t want to lose track of our conversation, thanks so much! I can’t wait to chat with you further!
responding to friends or returning clients:
Them: Hey I need to schedule B’s two year shoot with you! What are your prices these days?
Me: Ahhh yes yay! hey would you do me a favor and send me a quick email so I can send you some info later? I’m not at my computer right now and texting about work stuff makes me lose track! Here’s my email myemailaddress@mywebsite.com
or
Them: Hi Julie! We want to get on your calendar for next month! What dates do you have?
Me: Yes! It’s that time of year! I’ve got my Fall schedule and all the details here on my website: linklinklink.com and you can request any date you’d like using the form there. So excited to photograph you guys again!
Copy and Save the above text as a new note in your phone
Change the wording a little so it reflects your voice and your preferred contact method
Copy-and-paste to friends, clients and prospects when they text or DM you, to point them to your email or your CMS in a friendly way!
Enjoy the time saved texting a new response every time, and the relief that comes from having all your official client correspondence in one place.